ext_122761 ([identity profile] j4.livejournal.com) wrote in [personal profile] j4 2005-11-08 10:26 am (UTC)

That is what we've got, more or less. The problem is that the Reporter is published in paper format as well, and we can't change the paper version. We also can't necessarily work out what the correct URL was meant to be, because the information comes down a chain of about a million people and we don't always have any way of getting back to them. So we tell the person at our end of the chain that something's wrong, and it never gets back to the originator.

The other problem is that the "dedicated team" at the moment consists of, um, me.

We're trying to devolve responsibility for things like actually KNOWING YOUR OWN ADDRESS to the people who supply the information, so when they say "It's wrong on the web!" we can say "That's because you sent us something wrong to put on the web!" (but still fix it, obv) but it's a slow battle. :-}

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