What's it(s) mean?

[j4]

I asked AQA: "What's the average length of time for which UK jobs at AQA are advertised on the website? i.e. How long does it take for all/any positions to be filled? Thanks!"

AQA replied: "There's no average length of time, it just depends on the number of vacancies and the response. AQA advises applying immediately when they're advertised."

Now, call me a pedant, but I don't believe it's technically true that there's "no average length of time". I can entirely believe that they don't set a maximum or minimum length of time, and/or that they just don't want to tell me, but that's an entirely different kettle of question marks.

Comments

[j4.livejournal.com]

Oh, I was quite prepared for them to say "We can't/won't release that information", that would have been fine! Also, as I said in another comment, something along the lines of "We don't keep the stats but it's usually about n hours" would have been fine. I just object to them being factually inaccurate in a way that would have been easily avoidable...

If I email their feedback address and say "I asked this and got an answer which wasn't true", will this somehow be turned into an Official Complaint which will affect the person who answered the question? I don't want somebody to get some kind of demerit as a result of my pedantry (though I do still think it was a really lazy answer) but I do want to ask the question.