In theory, content manglement systems with a suitable model of workflow (separation of editing, automated checking, approval and publishing) are the solution to all such ills.
In practice, they require more effort in analysing existing practice, in order to implement them in a way that doesn't blow up in everyone's faces, than most departments are prepared to / can afford to invest.
My impression is that it's not that problematic, technically, since there exist packages that do what is wanted pretty well out-of-the-box; it's the understanding of "business processes" (gah, hate the phrase) that's the awful bit. In particular when one of the causes of resistance by organisations to such analysis is the fact that it'll show up how awfully things are done.
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Date: 2005-11-07 09:30 pm (UTC)In practice, they require more effort in analysing existing practice, in order to implement them in a way that doesn't blow up in everyone's faces, than most departments are prepared to / can afford to invest.
My impression is that it's not that problematic, technically, since there exist packages that do what is wanted pretty well out-of-the-box; it's the understanding of "business processes" (gah, hate the phrase) that's the awful bit. In particular when one of the causes of resistance by organisations to such analysis is the fact that it'll show up how awfully things are done.