When I got a new credit card a few years ago I chose Egg because they were offering 0.5% cashback on all purchases. This had dropped to 0.1% before the card even arrived, and some time last year they abolished it altogether.
Egg also keep ringing me up to say they're putting card payment protection racket on my account as it's free for the first month and all I have to do if I don't want it is cancel within 30 days. Which I do (including the one time when I sent a secure message over their online banking system entitled "card payment protection" and asking if they could cancel CPP on my account, and they replied with a phone number that turned out to be a completely different (http://www.cpp.co.uk/card/index.html) entity called CPP).
On the other hand, I've had practically no trouble from HSBC. There was one time when I left my credit card 1p in debit and, because I didn't pay them their 1p that month, their computer slapped a £20 charge on the account. When I complained it was immediately refunded without question.
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Date: 2007-02-22 01:33 pm (UTC)Egg also keep ringing me up to say they're putting card payment protection
racketon my account as it's free for the first month and all I have to do if I don't want it is cancel within 30 days. Which I do (including the one time when I sent a secure message over their online banking system entitled "card payment protection" and asking if they could cancel CPP on my account, and they replied with a phone number that turned out to be a completely different (http://www.cpp.co.uk/card/index.html) entity called CPP).On the other hand, I've had practically no trouble from HSBC. There was one time when I left my credit card 1p in debit and, because I didn't pay them their 1p that month, their computer slapped a £20 charge on the account. When I complained it was immediately refunded without question.