I've only just seen this comment (dunno what LJ was doing there with the notifications) but I'm sorry if you're offended by my account of my experience with HSBC. I have spoken to helpful members of staff there (the Loughborough branch were certainly better than the Cambridge branch) and I'm certainly not saying that everybody who works for them is useless, but overall my experience with the bank was pretty bad. Maybe I was just unlucky.
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Date: 2007-03-01 11:25 am (UTC)