The Press wouldn't be interested unless they could co-opt my quite boring experience of mild-customer-disservice into one of their stock narratives i.e. "middle class people can save lots of money by having lots of money to start with" (Guardian Money) or "MOBILE PHONES CAUSE CANCER" (Daily Mail).
Anyway, this sort of thing isn't a Huge Scandal, it's just the inevitable 'fail' around the edges of any big system. Doesn't make it any less annoying at the time, of course! -- but I really don't want to collude in the myth that everything could be perfect if we only complained a bit louder and/or sued people a bit more. Or the myth that we have some kind of divinely-gifted right to get everything we want instantly without having to wait and without any annoyances on the way.
All of which is part of the separate rant/ramble about 'fail' which I have, um, failed to write.
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Date: 2010-07-11 11:17 am (UTC)Anyway, this sort of thing isn't a Huge Scandal, it's just the inevitable 'fail' around the edges of any big system. Doesn't make it any less annoying at the time, of course! -- but I really don't want to collude in the myth that everything could be perfect if we only complained a bit louder and/or sued people a bit more. Or the myth that we have some kind of divinely-gifted right to get everything we want instantly without having to wait and without any annoyances on the way.
All of which is part of the separate rant/ramble about 'fail' which I have, um, failed to write.