Eggsasperating

[j4]

Extracts from a phone conversation with egg.com's phone support...

Him: "There's definitely nothing wrong with the website."
Me: "Well, what I'm getting is: [reads out error page]"
Him: "Well, let me just have a look, we don't always get told when they're doing maintenance on the website."

[...]

Him: "What computer are you using?"
Me: "I'm using a PC, running Windows NT. I'm using NS7, but I've also tried it on IE5 and I get exactly the same results."
Him: "Ah, well, that will be the problem, old browser."
Me: [incredulous] "Netscape 7? That's hardly an old browser..."
Him: "Well, in computer terms it is."
Me: "So what browsers will the site work with?"
Him: "... Well, IE6."
Me: "You're saying it will only work in IE6."
Him: "Well, no, not only IE6... you can set IE5 up so it works in that as well..."

[...]

The upshot is: they think it may be the work firewall that's stopping me getting through; but they've activated my card for me over the phone, and I said I'd go and play with web browsers at home when I'm not paying for the cost of a phone-call at the same time.

OTOH if it does only work on IE6/Windoze that's going to be buggerall use, as at home I use either IE5/MacOS9 or Safari.

Arsing arsebadgering bollocks.

Comments

[bibliogirl.livejournal.com]

That's... interesting. I had dealings with Egg last year, and they were bitching and moaning because something wasn't compatible with browsers from IE5.00 and older (5.01 would work OK) on Windows. And now they're saying they'll only support IE6?

*growl*