Eggsasperating
Jun. 3rd, 2004 01:24 pmExtracts from a phone conversation with egg.com's phone support...
Him: "There's definitely nothing wrong with the website."
Me: "Well, what I'm getting is: [reads out error page]"
Him: "Well, let me just have a look, we don't always get told when they're doing maintenance on the website."
[...]
Him: "What computer are you using?"
Me: "I'm using a PC, running Windows NT. I'm using NS7, but I've also tried it on IE5 and I get exactly the same results."
Him: "Ah, well, that will be the problem, old browser."
Me: [incredulous] "Netscape 7? That's hardly an old browser..."
Him: "Well, in computer terms it is."
Me: "So what browsers will the site work with?"
Him: "... Well, IE6."
Me: "You're saying it will only work in IE6."
Him: "Well, no, not only IE6... you can set IE5 up so it works in that as well..."
[...]
The upshot is: they think it may be the work firewall that's stopping me getting through; but they've activated my card for me over the phone, and I said I'd go and play with web browsers at home when I'm not paying for the cost of a phone-call at the same time.
OTOH if it does only work on IE6/Windoze that's going to be buggerall use, as at home I use either IE5/MacOS9 or Safari.
Arsing arsebadgering bollocks.
Him: "There's definitely nothing wrong with the website."
Me: "Well, what I'm getting is: [reads out error page]"
Him: "Well, let me just have a look, we don't always get told when they're doing maintenance on the website."
[...]
Him: "What computer are you using?"
Me: "I'm using a PC, running Windows NT. I'm using NS7, but I've also tried it on IE5 and I get exactly the same results."
Him: "Ah, well, that will be the problem, old browser."
Me: [incredulous] "Netscape 7? That's hardly an old browser..."
Him: "Well, in computer terms it is."
Me: "So what browsers will the site work with?"
Him: "... Well, IE6."
Me: "You're saying it will only work in IE6."
Him: "Well, no, not only IE6... you can set IE5 up so it works in that as well..."
[...]
The upshot is: they think it may be the work firewall that's stopping me getting through; but they've activated my card for me over the phone, and I said I'd go and play with web browsers at home when I'm not paying for the cost of a phone-call at the same time.
OTOH if it does only work on IE6/Windoze that's going to be buggerall use, as at home I use either IE5/MacOS9 or Safari.
Arsing arsebadgering bollocks.
no subject
Date: 2004-06-03 06:10 am (UTC)I might be able to run it in Classic on MacOSX on the new shiny computer, but frankly I'm cross with them for lying about their spec requirements and I'm not keen to use something that's made me cross by lying to me; I'd like (if possible) to stick with Safari, which is a) shiny, and b) Actually Written For the Mac.
I could still run the free version (which worked okay, and only crashed occasionally, though it didn't seem to be able to do flash/javascript/etc. so I still had to fire up IE for that...) but the pissed-off-ness still applies. Also the ads did annoy me.
no subject
Date: 2004-06-03 06:31 am (UTC)I think I'd notice the adverts if I used Opera on any of my machines other than my main work one. With a 21" monitor running 1400x1050 they take up very little screen space, but 17" at 1024x768 is another matter....
no subject
Date: 2004-06-03 07:05 am (UTC)BTW I do love that icon of yours. :)
no subject
Date: 2004-06-03 07:09 am (UTC)no subject
Date: 2004-06-03 06:36 am (UTC)Safari is pretty shiny, but sadly does not have mouse gestures, which is probably my favouritest thing about Opera (well, that & tabbed browsing, which of course Safari does have).
no subject
Date: 2004-06-03 06:42 am (UTC)Horrible idea. Turned them off as soon as I discovered it wasn't actually a mouse fault causing random shit to happen as I tried to navigate around my browser.
no subject
Date: 2004-06-03 06:52 am (UTC)