j4: (blade)
[personal profile] j4
Extracts from a phone conversation with egg.com's phone support...

Him: "There's definitely nothing wrong with the website."
Me: "Well, what I'm getting is: [reads out error page]"
Him: "Well, let me just have a look, we don't always get told when they're doing maintenance on the website."

[...]

Him: "What computer are you using?"
Me: "I'm using a PC, running Windows NT. I'm using NS7, but I've also tried it on IE5 and I get exactly the same results."
Him: "Ah, well, that will be the problem, old browser."
Me: [incredulous] "Netscape 7? That's hardly an old browser..."
Him: "Well, in computer terms it is."
Me: "So what browsers will the site work with?"
Him: "... Well, IE6."
Me: "You're saying it will only work in IE6."
Him: "Well, no, not only IE6... you can set IE5 up so it works in that as well..."

[...]

The upshot is: they think it may be the work firewall that's stopping me getting through; but they've activated my card for me over the phone, and I said I'd go and play with web browsers at home when I'm not paying for the cost of a phone-call at the same time.

OTOH if it does only work on IE6/Windoze that's going to be buggerall use, as at home I use either IE5/MacOS9 or Safari.

Arsing arsebadgering bollocks.

Date: 2004-06-03 03:43 pm (UTC)
From: [identity profile] imc.livejournal.com
These days, a whopping 0.1% cash back. Grr.

I seem to remember it saying 0.5% when I signed up a couple of months ago, but sure enough 0.1% explains the pitifully small amount of cashback they say I've earned relative to the amount I've spent. Did I read it wrong, or have they just changed it, the miserable bar stewards?

Wow, that really is terrible. It means you have to spend £5,000 to get your minimum £5 cash back in September. Don't think that's going to happen unless we decide to get a conservatory and I pay for it using the card.

Back when Midland Mastercard had Choice Points, they were worth about 0.5% of what you had spent and I thought that was rubbish.

I wonder what Goldfish gives you. :-)

Date: 2004-06-03 09:30 pm (UTC)
ext_44: (bostonducks)
From: [identity profile] jiggery-pokery.livejournal.com
They changed it this year, certainly, though I couldn't tell you which month. As you say, spending a minimum five grand to make a fiver is hardly enticing.

Most of the airline flyer miles credit card deals work out at being worth about 1% or thereabouts, but the selection in the UK is hardly great.

Date: 2004-06-04 12:24 am (UTC)
From: [identity profile] j4.livejournal.com
The egg home page says "Up to 10% cashback at selected retailers," but I assumed that meant "0.00001% cashback everywhere except one shop in the Outer Hebrides which sells sprockets" or something. (Cynic, moi?) I wasn't planning on using the card to buy anything anyway, though.

More th>n (http://www.morethancard.com/marketing/splashpage_0005/index.html) sounds like you might actually have a chance of getting 0.8% cashback; and Halifax (http://www.halifax.co.uk/creditcards/one.shtml) offers 0.5%.

Actually, what you really want is the Motley Fool's credit card comparison table (http://www.fool.co.uk/partners/google/cards/cards.htm).

Date: 2004-06-04 03:32 am (UTC)
From: [identity profile] imc.livejournal.com
More th>n sounds like you might actually have a chance of getting 0.8% cashback;

Yes, in fact there's a whizzy little applet which lets you pick your own customised trade-off between interest rate, annual fee and cashback percentage. If you opt for top-notch interest rates (14% I think it was) then you get 0.8% cashback and no annual fee.

To answer my own question, Goldfish (http://www.goldfish.co.uk/) gives you points which can be redeemed for vouchers (from various shops) at the rate of 1,500 per £10 voucher, which is equivalent to 0.66% cashback.

However, in some sense, even at the top cashback rate a tenner is neither here nor there when you've just spent £1,250. At the other end of the scale, Egg's 0.1% is the best out of the three credit cards that I have at the moment.

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