PLS RPT IN ENGLISH THANSK

[j4]

We have a runaway winner for email of the day:

"i have a pdf file which needs converting to a webpage. should i save the pdf in the spreadsheet or wait unti it has been made into a web page first?"

This is from the person responsible for communications in what is probably the second most externally-facing department of the Administrative Services.

Now I admit that sometimes I am wilfully obtuse with content providers, in a probably-doomed attempt to get them to communicate more clearly, but in this case I don't have to pretend: this time I really don't have a clue what they're talking about.

Comments

[hairyears.livejournal.com]

Frustrated already? You are trying to sort out someone's ideas when they literally have no idea. I usually ask: "What are you trying to do?"

Trouble is, that rarely works either - does anybody have a reliable question or interrogation technique that they have found effective? Really we're in giving-clues-to-the-clueless territory.

And yes, the failure to think and communicate is all too common with people you'd think are paid to communicate.